SUSAN McNAB

BA 1971, Sociologymcnab

Vice President and Chief Human Resources Officer, Retired, PEMCO Financial Services

Sue has served as a corporate officer for 30+ years in various sized corporations. She has directed human resources and public relations in the acquisitions of three companies, and sale of two, affecting 8,000 total employees, and resulting in productive integration and relocation of staff. She developed a rotary program to educate community leadership about homelessness. This resulted in three major programs and facilities being developed and implemented in the King County area. Through strategic leadership, communication, organizational culture integration, and realignment, she affected performance culture change in a 65 year-old company. She led strategic planning implementation initiatives and programs, and brought product to market in Pokémon cards company.

Most recently, Sue served as the Vice President and Chief Human Resources Officer at PEMCO Financial Services in Seattle. During her 11 years in that role, she served on the executive leadership team and directed projects in IT, strategic planning, enterprise services, and organizational design. Prior to her time with PEMCO, she was the Vice President for People Services & Community Partnerships for Starbucks and Seattle Coffee Company from 2001-2005. In this role, she led human resources, public relations, corporate administration, and community affairs. She directed a staff of 26 and a budget of $17 million.

Sue received her BA in Sociology from Purdue University before going on to get her MA in Counseling and Personnel Administration from Univeristy of Maryland as well as her MBA with and emphasis on finance and management from University of Puget Sound. She also received her DBA study in Business with emphasis in Strategy and Innovation from Capella University and an HCEO Certificate from the Marshall School of Business, University of Southern California.

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