Skip to main content

Spring 2020 Newsletter

Welcome to 2020 and a new decade! Good luck in the new year and have a great semester.

Please reach out to our Service Desk for any assistance with your teaching, research, or day-to-day business needs. 

CLA IT can be reached at 765-496-6333 or by email at

Customers may also utilize our “Contact Us” page located on our website at

XKCD StarWards

Brightspace Implementation Starting Soon

Purdue will be moving from Blackboard to the new Brightspace learning management system later this year. Please take a moment to read this news release.

BoilerKey Self-Recovery & Backup Codes

If you have not yet enabled BoilerKey Self-Recovery via text messaging please do so today. This feature allows you to access BoilerKey settings in the event you have a new, lost, or damaged phone or hard token. When using this feature, the phone number you provide will be sent a code that will then be entered on the recovery site.

To setup self-recovery, login to and click on "Enable BoilerKey Self-Recovery via text messaging." Follow the steps to verify with your cell phone.

Once setup, you can use the below site to manage your BoilerKey options if you were to lose your phone, obtain a new phone, or in need of replacing your physical token.

Self-Recovery site

BoilerKey Backup Codes

Purdue has created a BoilerKey tool that allows employees to create backup codes in the event they can’t use their phone (Duo Mobile) or token (lost, broken, just not working). These codes allow you to continue to use BoilerKey websites while resolving your lost token/phone. These backup codes, if created, should be printed and stored in a secure location. Please, do not write your security PIN on this print out.

These tools, as well as other BoilerKey setup options can be found at

BoilerKey FAQ

YouTube instructional video

CLA IT Learning Series 2020

Join us in BRNG 1284 as we start a new learning series for 2020. Session topics and dates are below. All sessions start at 10:00am in Beering 1284. There is no need to reserve, but seating is limited.

January 29: Spam/Phishing/Malware - What to look out for.

March 25: Logon Security - passwords, password managers, two factor authentication

May 20: Purdue Storage Options - Research, departmental, personal

July 22: Software - Community Hub/Self Service, Software Center, ITaP Licensing

September 23: Cloud Data Storage - Onedrive and Box

November 18: Video Conferencing - How to use it.

Full URL:

Instructions and Tips

CLA IT has a YouTube channel in addition to our Instructions and Tips page. 

Purdue College of Liberal Arts IT YouTube

IT News

Launch and Learn Information Sessions

How Spam Filtering Works

Know Your BoilerKey

The Teaching and Learning Technologies (TLT) department in ITaP offers many services and software training opportunities for faculty, staff and students.